Vertical AI That Executes, Verifies, and Delivers.
Deploy autonomous AI agents that do the work, not just the talking. Proactive by design, verified by a multi agent pipeline, and built to escalate to humans when it matters. No hallucinations, no technical knowledge. Vertical packs included. Start today.
Agent Nova
Realtime responses
Response time
< 2s
Live
Human handoff
One click
With full context
Languages
EN and ES
From day one
Agent
Hi, I'm Nova from Hotel XYZ. How can I help tonight?
Maria
My flight lands at 11pm. Can I still check in that late?
Agent
Yes, reception is open 24 hours. I have flagged your reservation for late check in.
Maria
Perfect. Can you book me an airport pickup?
Agent
Done. A driver will meet you at arrivals with a sign. Charged to your room, 45 USD.
Maria
Great, thanks!
How OnDuty works
Three steps to go live. Minutes for self serve, a guided pilot for enterprise.
Set up your agent
Create an account and configure your agent in minutes. No dev team required.
Teach it your business
Load your FAQs, policies, and key pages. The agent answers like someone on your team, and asks when it is not sure.
Go live and stay in control
Watch conversations in real time. Your team can take over any thread with full context when a human touch is needed.
Why teams use OnDuty
Always on AI agents tuned for revenue, retention, and service.
Optimized for how LATAM businesses actually operate. Bilingual from day one, tuned for local phrasing and payment flows.
Every response and every action checked by specialized sub agents before it reaches a customer.
Your agent stays online when the phones are off and your team is sleeping.
Answers common questions, captures intent, and gets people ready to talk to a human when it matters.
Volume, busiest hours, resolution rate, and the topics your customers actually ask about.
Your team can jump into any conversation with full context and history. No rebuilding the thread.
Each business has its own workspace, data, and permissions. Enterprise gets sandboxed infrastructure.
Follow up faster when customers go quiet, abandon a request, or need an extra push to complete a purchase.
When confidence drops or a rule triggers, control goes back to your team. No confident wrong answers.
THE DIFFERENCE
Trusted autonomous execution.
Most AI agents hallucinate, guess, or confidently send the wrong answer. OnDuty is built differently. Every response and every action passes through a multi agent validation pipeline before it reaches a customer or a system.
When OnDuty does not know, it does not guess. It escalates.
Multi agent validation pipeline
Specialized sub agents verify data accuracy, reasoning quality, and business rule compliance on every output. An arbitration layer resolves conflicts before delivery.
Controlled execution
Every action is logged, reversible, and tied to a business object. Payment links, reservations, and escalations leave an audit trail your team can follow.
Human handoff by default
When confidence drops or a rule triggers, control goes back to your team with full context. No customer gets a confident wrong answer.
For enterprise teams, this execution layer is powered by OpenClaw orchestration with sandboxed execution per tenant and a managed control plane. OnDuty runs the infrastructure so you do not need a DevOps team to deploy trusted autonomous agents.
See how this works for enterprise →Use cases
Answer the questions that slow you down.
Hotels & short-term rentals
- •Answer booking questions before they leave your site.
- •Share check-in, late arrival and amenities info instantly.
- •Reduce repetitive “what’s the Wi-Fi?” or “where do I park?” messages.
Restaurants & delivery
- •Handle opening hours, menu questions and delivery areas.
- •Route special requests to your team when needed.
- •Reduce phone calls at peak hours.
Auto and dealerships
- •Answer financing, availability, and test drive questions in real time.
- •Qualify leads before they reach the sales floor.
- •Recover abandoned inquiries with follow ups your team never has to write.
Web3 and trading communities
- •Answer token, listing, and process questions inside your Telegram group.
- •Route sensitive or account specific issues to your ops team.
- •Surface activity patterns and member engagement without exporting logs.
Retail & e-commerce
- •Help people find the right product faster.
- •Answer questions on sizes, shipping and returns.
- •Reduce cart abandonment from unanswered doubts.
Clinics, dentists & practices
- •Answer basic questions before a visit.
- •Collect appointment requests and contact details.
- •Set expectations around prep, timings and follow-ups.
Fintech & banking
- •Answer simple “how does this work?” questions.
- •Guide users through basic flows and limits.
- •Escalate sensitive issues to your human team.
Public offices
- •Share opening hours, locations and requirements.
- •Explain step-by-step processes in clear language.
- •Reduce queues generated by simple questions.
Enterprise teams can extend these use cases with advanced workflow automations, private deployment options, and custom setups managed through OnDuty.
Analytics and reports your team can actually use
See what customers ask, when your team gets overloaded, and where conversations need better follow-up, without exporting to Excel.
Conversation volume & busiest hours
Know when you really need people on duty.
Topics and questions
Understand what guests, patients or customers care about.
Per-customer history
Every conversation in one place when a human jumps in.
Email reports
Weekly for every plan, monthly and quarterly on higher tiers.
Suspicious activity alerts
Get notified when someone abuses or tries to game your agent.
Workspace overview
Support & activity
Conversations (30d)
650
last 30 days
Resolution rate
94%
steady
Busiest hours
Mon
Tue
Wed
Thu
Fri
Sat
Alerts when spikes or suspicious activity happens.
Customer service agents live today. Sales and autonomous agents soon.
Stay responsive now and get early access to sales once messaging APIs are live.
Customer service agents
Web chat agents that answer questions, handle basic support, and keep customers informed when your team is offline.
- Live on web chat today
- Ideal for FAQs, bookings, and simple troubleshooting
- Designed for hotels, restaurants, clinics, retail and more
Sales agents (coming soon)
Sales first agents for WhatsApp, Instagram, and Telegram. Capture leads, qualify them, and hand them to your reps once messaging APIs are live.
- Built on WhatsApp Cloud API, Instagram Messenger API, and Telegram Bot API
- Automated follow ups and payment recovery flows
- Enterprise customers and web3 operators get early access
Autonomous workflow agents (coming soon)
Agents designed for real operations, not just conversation. Trusted autonomous execution with OpenClaw orchestration and sandboxed deployments per tenant.
- Multi agent validation pipeline on every action
- OpenClaw infrastructure, managed by OnDuty
- Available through enterprise deployments
We’ll roll out sales agents once WhatsApp and Instagram integrations are ready. Enterprise customers get early access.
FAQ
Clear answers before you commit.
Yes. You can start with a 3 day free trial without a card. If you add your card during signup, you get a 15 day trial and your plan starts only if you decide to keep using it.
Always-on coverage
Ready to have someone on duty 24/7?
Spin up your first agent in minutes, or talk to us about deploying trusted autonomous execution for your operation.